Thursday, July 13, 2006
7.31 On Time
My favourite ever automated response, from a company whose products are of particular interest to... shall we say...‘the older gentleman’ …
“Thank you for your email to Customer Services at the ‘Once We’ve Got You On Our Mailing List We’ll Never Leave You Alone’ Office.
We are currently experiencing very high volumes of query's both through
email and telephone lines.
Currently we are able to respond to our emails within 5 working days,
please allow us this time before re-sending.
I would like to assure you we are aware of the incontinence &
frustration this is causing our customers and we are taking urgent
measures to rectify the situation as quickly as possible.
Thank you for your patience in this matter.
Sincerely Yours,
Customer Service Manager”
LineManager authorised me to respond thus:
“Dear Customer Service Manager
Are you taking the piss?”
But I’m sure it’s already been done.
Chutes Too Narrow – The Shins
My favourite ever automated response, from a company whose products are of particular interest to... shall we say...‘the older gentleman’ …
“Thank you for your email to Customer Services at the ‘Once We’ve Got You On Our Mailing List We’ll Never Leave You Alone’ Office.
We are currently experiencing very high volumes of query's both through
email and telephone lines.
Currently we are able to respond to our emails within 5 working days,
please allow us this time before re-sending.
I would like to assure you we are aware of the incontinence &
frustration this is causing our customers and we are taking urgent
measures to rectify the situation as quickly as possible.
Thank you for your patience in this matter.
Sincerely Yours,
Customer Service Manager”
LineManager authorised me to respond thus:
“Dear Customer Service Manager
Are you taking the piss?”
But I’m sure it’s already been done.
Chutes Too Narrow – The Shins
