Wednesday, June 13, 2007

17.12 On Time
Today I realised that, occasionally, I will make gratuitous calls to companies where I know I will be kept on hold for twenty minutes or so. Just to give myself a break.

Tomorrow I am being sent on a 'Customer Care' course (everyone has to go, it's not that I've been singled out as especially uncaring). Previous attendees indicate that I will be expected to fashion something symbolic of Customer Care out of a pipe cleaner. I can barely contain my enthusiasm.

I suppose I've left it too late to ask for suggestions?

The Crane Wife - The Decemberists


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